He was astounding from start to finish. I own at least one of most products and all purchased at this store since it first opened many years ago. Depending on the problem Apple may need to take your device away for further investigation, or instead swap it for a brand new device. Got the dead iMac into the Apple Store today thanks to the level 2 phone guy who made an appointment appear. If you just have some questions, the Genius will be happy to answer them. Was not totally sure what you were saying. I was here recently, and yes it's always a bit annoying.
They said they won't do anything because physical damage is not covered under the warranty. Getting someone to deal with you is a huge pain in the ass. Went there earlier this week to return a Refurbished MacBook Pro I had bought just 4 days before the refresh came out. Hw told me in his opinion, that I should just go to Apple and try and trade it for a new phone. The Apple Store is on level 3, opposite Harry Rosen. I called every day to check status. Instead of making it straightforward link you have to go through like 10 screens answering questions before you get there.
. I usually prefer to order online for in-store pickup as it can be hard to find a specialist during busy times. Unorganized, unprofessional and unknowledgeable is how I would describe my experience at The Apple Store in the Eaton Centre. I haven't had issues getting a few Genius Bar appointments in the last few years. I give up trying to get help by a Genius. Keep in mind that the Genius Bar is a popular service, so the first available appointment might be weeks in advance.
Best Buy ownes Future Shop. Remember that Apple is about making money. Once you arrive at the Apple Store, you will need to check in for your appointment. Well, then why would they sell it as a new computer or such a terrible product. The computer was so slow, that my 8 year old dell pc was faster. I have to wait over a week for an Internet hookup to a new place.
The courier sent someone to pick up the item, I provided Apple with her name; however, she didn't have the order number, therefore, they wouldn't release the item to her. I'm sorry if you misunderstood. This location is always maniacally busy, yet they still manage to give great service. I roamed as far as a Caribou coffee stand, then, properly provisioned, I set up camp on a couch near the Apple Store entrance so I could poach WiFi. The issue here is that Toronto, a large market for Apple with 6 million people in the greater Toronto area has only 1 store per million people. There's a new flagship store coming to Bloor Street next year.
See also the for more information. Who wants to end up at a crowded Apple Store on a busy Saturday at the overly crowed Eaton Center. Spent 2 hours in the store. You have to hit apple. Especially if you want all those store locations. Now add on on the regular genius bar appts.
The guys in there are great. Unfortunately, my screen was cracked and they insisted that I pay to have this fixed at the same time, as they cannot properly change out the battery without further damaging the screen. October 14, 2010 This pantheon to all things Apple attracts its fair share of gadget-loving metrosexuals, trendy teens and clueless parents struggling to keep up with their tech-savvy kids. Retail space is expensive in Toronto and probably limited as well. How to get here: The Apple Store is located in the Toronto Eaton Centre, at 220 Yonge Street.
Are Apple known for making these kinds of mistakes though? I am completely apalled at my experience at this apple store. Check ahead online before you go. I'm in Los Angeles, and the last 3-4 times I've needed service I've been able to book a Genius appt at the Manhattan Village store within 1-2 days. Both the home button and volume were shot. The last two times I needed a Genius Bar appointment it took at least 3-4 days to get one.
I've never had to wait more than a half hour there. There are many people in the world who have to drive hours to get to an Apple Store. Issues only with receipt quality. Separately, another source has confirmed that Apple has been looking at this locaton as well as 1 Bloor East, Union Station and Ryerson University's Student Learning Centre. I am 100% confident in their diagnosis much more than i was after the 5 minute visit to Genius bar. Apple Stores have way more sales people than technicians, which often leads to most of them standing around doing nothing, while the technicians are working as fast as then can to reduce the wait time for other walk in customers.