I contacted Ford several times and on each occasion was told Ford would not cover the cost of the repairs because they had already installed the cross brace - which was not the part that failed and was not the part for which the recall was initiated. The vehicle was taken to the dealer to be inspected. The contact stated while approximately 35 mph, the steering wheel turned independently with a loud abnormal noise. This item is used and in excellent condition. The manufacturer stated that due to the age and mileage of the vehicle, assistance would be denied. What is a recall going to take? Daughter took me for a ride and I sat in the rear of the vehicle to try and find the source of the rattling. The vehicle was taken to a dealer.
It is said that there seems to be several Escapes having this problem yet Ford will do nothing about it. I cannot allow her to drive it in this condition. . Ford's number for this recall is 15S28. Complaint Number: 10578864 Incident Date: April 7, 2014 Date Added to File: April 10, 2014 Description of the Complaint: I was driving down the road when I hit a pot hole. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. While driving at an unknown speed over a bump in the road, the vehicle emitted a clucking noise.
If you request a refund it could take up to 12-48 hours to process. My concern is that my vehicle is experiencing the safety issue for which the recall was issued and the vehicle manufacturer will not resolve the recall issue. It detached the rest of the way over the course of the 2 mile drive to my home. This serious safety problem is heavily documented on the internet by a very large number of people. The affected vehicles are equipped with either a 2. The front suspension bar was replaced. Complaint Number: 10682350 Incident Date: February 9, 2015 Date Added to File: February 9, 2015 Description of the Complaint: 2nd escape I've owned that has had the rear right wheel well rust out, shock breaks loose.
This car is considered a hazard to drive due to the right front tire movement not being controlled by steering. Repair was done several months later and returned to customer may 16, 2004. Each time I was told they could have a supervisor call me 1 business day later, but they would not give me a time when I could expect the call so I had to be available at any time throughout the day. The local ford dealership will not look at it because any repair would require alteration to the body, so they've referred me to a body shop. The vehicle was not repaired.
I will have a repair invoice this week cause it is in the shop now getting fixed and they told us at the shop they have had to redo a lot of these but has never been this bad please help someone is gonna get hurt bad. The failure mileage was 118,000. I see from numerous complaints that this is a continuing problem with this vehicle. Complaint Number: 10607471 Incident Date: June 30, 2014 Date Added to File: July 1, 2014 Description of the Complaint: I bought my 04 escape brand new, and am the original owner car garage kept, this is a severe safety issue!! Condition: Used, Condition: 100% Rust Free. Rusted out wheel well and shock mount went right through the frame while driving at only 15 mph out of a parking lot.
If the front part of the lower control arm comes loose or separates from the subframe mounting, partial to complete loss of steering control could take place. We can see into our truck. Complaint Number: 10640410 Incident Date: September 30, 2014 Date Added to File: October 1, 2014 Description of the Complaint: The contact owns a 2004 ford escape. So there is nothing holding the shock in place. Complaint Number: 10423119 Incident Date: July 25, 2011 Date Added to File: September 2, 2011 Description of the Complaint: Lift gate glass hinge bolt corroded and fell apart leaving rear glass hanging. The contact noticed that the subframe was rusted and detached.
The failure recurred three times. The vehicle was not repaired. The truck has high mileage but runs great. When the state patrol arrived, they gave me a ticket for speeding and after I told them that I was not speeding when I hit the deer, I had gotton the speed down to about 60mph at impact they then wanted me to take a alcohol impaired test which I naturally declined because I wasn't impaired. Upon inspection we found the sub-frame under the right front was rusted and was sagging. I was ready to do repairs, until a friend with the same escape had just repaired the body in his for the same issue. Three months later we again have this vehicle in the shop and upon inspection the lower control arm bracket rotted off of the cradle and caused the lower control arm to be only mounted by the rear bolt.
Complaint Number: 11018841 Incident Date: August 19, 2017 Date Added to File: August 22, 2017 Description of the Complaint: Catastrophic failure of the front sub-frame engine cradle assembly. The approximate failure mileage was not available. The failure mileage was 143,000. Upon inspection I noted that the right rear strut had completely broken free due to extensive rust of the wheel well. Complaint Number: 10789076 Incident Date: October 1, 2014 Date Added to File: November 8, 2015 Description of the Complaint: 2004 ford escape.
The contact stated that while driving approximately 30 mph, the rear passenger side started to rattle. The consumer stated while driving on the interstate, he heard a loud noise from the rear wheel well on the passenger side. The rear passenger side wheel well is rusted completely through and the strut is loose due to the rust damage that is continuing to grow. I was traveling on the interstate at about 65mph when this piece broke loose from the rest of the body. The approximate failure mileage was 111,000.