Being as everyone I have talked to has told me they had the same problem at about 80,000 miles, I feel Mazda is trying to act like they are doing something when they are not. When I mentioned the engine sounded like a diesel he told me that was because it was a Turbo I've never owned a Turbo nor a diesel so I didn't know any better. Waiting on repairs, dealership needs special tooling. I think I would have had a bigger problem if farther from home. We stock timing chain parts for most Mazda models including , , , , , , , , , , , , , , and. On the way to the dealership, which is less than ten miles away, the vehicle died on the freeway. They need to zoom zoom zoom and stand up to their faults, engine problems turbos ect.
We took advantage of the free oil changes offered with our purchased and took excellent care of the vehicle. This experience will lead us to never purchase a Mazda ever again and to encourage those around us to do the same. With no warning, the car quit on the side of the road. Please join my fight and signup on the website. We have the car back.
I got a very serious look from two mechanics there who said to return it and get my trade back and no the car should not sound like that. I immediately begin getting the corporate offices, Mazda North America, involved. It was fixed under warranty. On the way home, the vehicle shut down on a major road with no warning and was towed to a local Mazda dealership, Jake Sweeney Mazda, for inspection. Then there were 2-3 recalls since 2006.
Replaced engine components and couldnt get it timed. It was the end of 2007 and the vehicle had 200 miles on it. It was like the engine locked up and luckily I was close to home and drove very slow. And being as I didn't have the money to send it to the Mazda dealer, we bought the parts ourselves, and my mechanic husband did the work. Overall the car was fine until a few months ago and I had almost no issue but I never expected that it would start falling apart at 70,000 miles. I was told, based on my previous conversations with them, that their decision stood and they could not help me. Its so unfair that Mazda is not being held accountable.
Took car back to Mazda in August 2016 car had 93,000 mileages and now the diagnoses is my vvt actuator needs to be replace first before they can determine what is causing the engine noise. The tech knew exactly what was wrong as soon as I mentioned that the car sounded like a diesel. Will never buy another one. I promptly went back to the dealership that sold me the car and told them about it and that I wanted my trade back and call it even. My wife contacted the dealership that day while at work and they said to bring it in. By that time my mileage was about 71,500. We sell wholesale to the public.
They couldn't get me in for a couple of weeks and when I finally made it there I was told that the rattle was a loose timing chain. We were told the engine had engine sludge and with it being a second-owner vehicle, we did not have the documentation to prove that regular oil changes had been performed. They know it doesn't break until after 70,000 miles so I am screwed, yet again by Mazda. Call toll free to order or place your order online via our secure checkout system. Within two months of the repairs, the engine began making a high-pitched whining noise. A month or so after we received the notice, the vehicle began leaking oil. .
I was given loaner car very nice one and said once the Mazda mechanic looks at it we can sit down and discuss it. I immediately contacted Mazda again to discuss the option of having my vehicle repaired at their cost. I have had two other Mazdas with which I was happy and the actions of the company in denying this problem and not warning owners disappoints me greatly. I just bought this car used a month ago. I want to add my situation and will add more as the situation progresses. They said it is not yet stretched too much and only makes a sound on starting. See all the previous posts on this issue that Mazda still has not addressed.
Had I known about this site and the problem being a known I would've never bought it! It was again fixed under the extended warranty I bought 7 years, 100K miles Last year 2013, there was another major issue that was fixed under extended warranty just before it expired. Our online parts catalog uses real-time inventory, so you can be assured the parts you buy are in stock at the time of ordering. Mazda Corporate has been overwhelming uncooperative with patrons regarding this matter and has repeatedly declined to take ownership of their poor engineering of this particular model and instead continuously places the blame on the purchasers of their vehicles, claiming poor maintenance has resulted in the failure of its parts. Most orders are shipped the same day. I had 2003 Miata that never once literally gave me a problem until I got into an accident and the car got totaled. Its time to make them zoom zoom zoom reimburse the owners.
Its 2013 and many headaches later. Mazda refused to work with either and then simply left me by the wayside. Just frustrated at a dealership that acts ignorant to the issues. We are trading it in tomorrow! I am praying for a judgement against Mazda. I say average as our sales guy was cocky and very difficult to work with. I also welcome you to share your story with me.
This will be my last Mazda. After six months, we began to have mechanical issues with the vehicle. He never mentioned the fact that this is an issue on this model car and that there was a recall for this issue. I was a little overdue for a tune up so I made an appointment with the closest Mazda dealership about 60 miles away to have it looked at. Of course warranty just expired on this vehicle. It was almost paid for.