Complaint Number: 10181666 Incident Date: January 12, 2007 Date Added to File: February 5, 2007 Description of the Complaint: My speedometer went from 55 to 120 in a matter of seconds. You ship your part to us. Fast foward a year or two and we now get a recall, well sort of it is a reimbursement for replacement for the speedometer instr cluster, however there is a catch. It started intermittently and became worse. Now it read 120 mph all the time.
It work s perfectly and I am pleased with the outcome. This occurred over a couple of months and finally the speedometer completely quit working. Less than half that, tops. Engine hours is not needed to order but if you supply this to Dorman they will apply it to the cluster. While driving the speedometer would jump and show 20 to 60 miles over the accurate gps speed. After a few days it was normal then all of a sudden it does not register at all.
Since replacing the fist cluster, there have been many more complaints noted on the internet. Irrespective of the arbitrary mileage cutoff they have imposed. Notes: Fits models with automatic transmission only. Perhaps the most time consuming part of the repair was physically just shipping it to you. Both wires are black and one has a white stripe. I reported to chevy but they wouldn't fix.
The speedometer often reads over 100 mph sitting in my driveway. The vehicle is going 120 mph when it is sitting still. I only have 40k miles, and im the original owner. Complaint Number: 10215941 Incident Date: January 10, 2008 Date Added to File: January 24, 2008 Description of the Complaint: Speedometer fluctuates showing speeds greater than actual speed. My understanding is that this issue is widespread. I am very happy with my purchase. Chevrolet should have a recall on this issue.
Put it back in on Friday. Complaint Number: 10214379 Incident Date: November 1, 2007 Date Added to File: January 10, 2008 Description of the Complaint: 1 instrument cluster in my 2004 suburban speedometer and fuel gage failed during operation 2 4 instances of running the vehicle completely out of fuel and requiring roadside service. Make sure to disconnect the battery during installation so you don't short anything out. Jumping power and ground circuits can immediately destroy components, releasing the magic smoke that allows all electronics to function. The failure and current mileages were 132,000.
Offer excludes truck freight and oversize fees. Currently have 55k miles on my 2004 suburban. Complaint Number: 10173619 Incident Date: September 1, 2006 Date Added to File: November 15, 2006 Description of the Complaint: 2004 chevrolet suburban - speedometer not working properly. They also required that we send in the old one. We suggest you insure it against damage. Valid on orders shipped in the contiguous United States.
The key had to be good in order to confirm power was present on both legs of the fuse. The speedometer was very erratic , sometimes showing 30 to 50 mph when parked. Owners say it happens at 20,000; 40,000; 50,000, and well any mileage. Registers between 35 and 120 mph when car is stopped. I often will use a fused jumper wire with the factory rated fuse installed and I install a slightly higher amperage fuse in place of the original factory fuse for the circuit. Please refer to the core return instructions included with the part or contact customer service for more details.
Thank you for you're time. They all had issues one or another. Either one of these tests are not for the faint of heart or the uneducated. As of March 17, 2009, the vehicle has not been repaired. I installed a test lead to insure a good connection.